Home

Our Products

Contact Us

Policies and Procedures

Hours of Operation

  • BSG Publishing, Inc. d.b.a. Opening Your Own Business corporate office is open Monday – Friday 9a.m. – 5p.m. CST
     

  • BSG Publishing, Inc. d.b.a. Opening Your Own Business shipping department is open Monday – Friday 9a.m. – 5p.m. CST
     

  • We close for all government observed holidays

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

Overnight Shipments

  • All overnight orders that are placed before 12 noon CST Monday – Friday on a non government observed holiday will ship that day.
     

  • All overnight orders that are placed after 12 noon CST Monday – Friday on a non government observed holiday will ship the following business day.
     

  • Overnight orders placed after 12 noon CST on Friday will not ship until the following Monday.
     

  • Overnight orders placed after 12 noon CST on a government observed holiday will not ship until the following business day.
     

  • Overnight fees do not include Saturday Delivery. Orders for products placed for

  • Friday overnight will not arrive until Monday morning.
     

  • We cannot overnight any shipment to PO Boxes. All overnight shipments must provide a physical address.
     

  • We cannot ship overnight to any International address.

Undeliverable Packages

  • Packages that are returned to us as undeliverable are issued a full refund. We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our Web site.
     

  • We cannot ship to any PO Box address.

Cancellations

  • Cancellations must be made within 24 hours of placing the order or before the order ships.
     

  • If a cancellation is placed within 24 hours and the order has not shipped, a refund will be issued by which method the order was originally charged.
     

  • All refunds will be processed within 7 days.
     

  • If a cancellation is placed after the order ships it is up to the customer to refuse the package. Once the refused package is received to the refund department a full refund will be processed (less shipping and handling) within 7 days of receipt of the refused package.
     

  • BSG Publishing, Inc. d.b.a. Opening Your Own Business reserves the right to cancel any order at any time if company sees fit.

Returns

  • BSG Publishing, Inc. d.b.a. Opening Your Own Business offers a 1 year 100% money back guarantee on all of it products.  A detailed description of this guarantee and our refund policy is listed below. 

    Customers have one year from the date of the original purchase to return the product to receive a refund.  Any return received after the one year time limit will not be processed.

    100% money back guarantee covers price of product only.  100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.

    Customers must call 1.800.371.1470 for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.

    Once a return is received the refund process will take no more than 30 days.  Orders can only be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account used to purchase the item.  Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than once. 

    If for any reason you receive a product from BSG Publishing, Inc. d.b.a. Opening Your Own Business that is considered defective, we will immediately replace the defective item at now additional cost. 

     

  • Shipping of the product from BSG Publishing, Inc. d.b.a. Opening Your Own Business to your door will not be refunded.

  • Shipping of the product to the BSG Publishing, Inc. d.b.a. Opening Your Own Business Refund Department will not be compensated.
     

  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund. Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
     

  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

International Shipments

  • Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations.
     

  • We cannot ship to APO/FPO addresses.
    International customers are responsible for all additional fees acquired through customs.
     

  • There is a fee of $27.00 USD for all international shipping.
    International orders cannot ship overnight.

If you have questions regarding any of BSG Publishing, Inc. d.b.a. Opening Your Own Business  Policies or Procedures, please contact us at: info@openingyourownbusiness.com

 

Policies | Disclaimer